Getting started with lolajack.mex.com is straightforward once you know the steps — this guide walks you through each one. Whether you are new to online casinos or a seasoned player, these instructions help you sign up, understand wagering requirements, and manage your account safely.
Prerequisites
Before you begin, make sure you have the following ready:
- A valid email address – used for account verification and password recovery.
- A stable internet connection – the platform is a mobile-optimized website (progressive web app) that runs directly in your browser.
- A form of ID – such as a passport or driver’s license, needed for KYC (Know Your Customer) verification when you request a withdrawal.
- A supported payment method – credit/debit card, e-wallet, or cryptocurrency depending on your region.
- Age verification – you must be at least 18 years old (or the legal gambling age in your jurisdiction).
How to Sign Up
Follow these six steps to create your Lolajack casino account:
- Visit the Lolajack casino website on your browser. Since there is no native app, open the site directly on your mobile or desktop.
- Click the “Register” or “Sign Up” button typically located in the top-right corner.
- Fill in the registration form with your full name, date of birth, email address, and a strong password (use a mix of uppercase, lowercase, numbers, and symbols).
- Select your preferred currency from the list. This cannot be changed later, so choose wisely.
- Accept the terms and conditions and the privacy policy. You may also need to confirm that you are not a resident of a restricted country.
- Check your email inbox for a verification link. Click it to activate your account. Some casinos also send an SMS code for 2FA setup – enable that for extra security.
Wagering Calculation
Understanding how wagering requirements work is essential to turning bonus money into withdrawable cash. Let’s use a practical example.
Example scenario: You claim a welcome bonus of 100% up to €200. You deposit €100, so you receive a €100 bonus. The terms state a 35x wagering requirement on the bonus amount.
Step 1: Determine the wagering target:
Bonus amount × wagering multiplier = wagering target
€100 × 35 = €3,500
Step 2: You now need to place bets totaling €3,500 (not including bonus bets) before any winnings from the bonus become withdrawable.
Important: Not all games contribute equally. Slots typically count 100%, but table games like blackjack may only contribute 10% or even 0%. Check the specific game contribution percentages in the bonus terms.
Step 3: Calculate the effective wagering amount if you play table games:
If blackjack contributes 10%, then €10 bet on blackjack adds only €1 toward the €3,500 target. To clear the requirement using blackjack, you would need to bet €35,000 (€3,500 / 0.10).
This calculation shows why slots are usually the fastest way to meet wagering requirements.
Is It Safe?
Lolajack casino operates under a Curacao eGaming license. This means the platform is regulated but not as tightly as MGA or UKGC licenses. Important to know: winnings from Curacao-licensed casinos may be subject to income tax in your home country, depending on local laws. Always consult a tax advisor.
The site uses 128-bit SSL encryption to protect your personal and financial data during transmission. KYC procedures are enforced, meaning the casino will verify your identity before processing withdrawals – this prevents fraud and underage gambling. Third-party auditors test the random number generators (RNGs) for fairness, though Curacao does not require public certification like eCOGRA. As a user tip, always enable 2FA and never reuse passwords across different sites.
Payment Methods
You can fund your account using several options. Below is a comparison of deposit and withdrawal speeds.
| Payment Method | Deposit Time | Withdrawal Time |
|---|---|---|
| Visa / Mastercard | Instant | 1–3 business days |
| Skrill / Neteller | Instant | Up to 24 hours |
| Bitcoin | 10–30 minutes | 1–24 hours |
| Bank Transfer | 1–2 business days | 3–7 business days |
Deposits are typically fee-free, but withdrawal fees may apply if you request a bank transfer or reverse a transaction. Minimum deposit amounts vary by method, usually starting around €20.
Worth Knowing
Deposit speed is almost always faster than withdrawal speed. E-wallets are the fastest for both, while bank transfers are the slowest. Casinos often hold withdrawals for a “pending period” of 24–72 hours before processing, so plan accordingly. Also, remember that you must wager your deposit at least once before requesting a withdrawal – this is a common anti-money laundering requirement.
Support Guide
Customer support is available 24/7 via live chat and email. Here are five common scenarios and how to handle them:
- Forgot password: Click “Forgot Password” on the login page, enter your email, and follow the reset link sent to your inbox.
- Bonus not credited: First, check if the bonus code was entered correctly. If yes, contact live chat with your username and deposit transaction ID.
- Withdrawal pending too long: If it exceeds the stated processing time, email support with your withdrawal reference number. They can escalate to the finance team.
- Game not loading: Clear your browser cache and cookies, disable any VPN, or try a different browser. If the problem persists, inform support.
- Identity verification (KYC) rejected: Ensure your documents are clear, unexpired, and match the name on your account. Resubmit with better lighting and no glare.
Players Ask
What is the minimum deposit at Lolajack casino?
The minimum deposit is typically €20, but this may vary depending on the payment method you choose.
How long does it take to verify my account?
KYC verification usually takes 24 to 48 hours after you submit the required documents. During peak times, it may take up to 72 hours.
Can I play on my mobile phone?
Yes, the casino offers a mobile-optimized website that works on both iOS and Android browsers. No app download is needed.
Is there a loyalty program?
Yes, regular players earn comp points on real-money bets, which can be exchanged for bonus credits or free spins. Higher tiers unlock faster withdrawals and personal account managers.
Are there any restricted countries?
Yes, players from the United States, the United Kingdom, and several other jurisdictions are not allowed to register. Check the terms and conditions for the full list.
What if I forget my 2FA device?
Contact customer support with proof of identity. They will disable 2FA on your account so you can log in and set it up again.
Can I set deposit limits?
Yes, you can set daily, weekly, or monthly deposit limits in the responsible gambling section of your account settings.
Do I pay tax on my winnings from this casino?
Since the casino holds a Curacao license, winnings may be subject to income tax in your country of residence. You are responsible for reporting and paying any applicable taxes.
What is the wagering requirement for the welcome bonus?
The standard welcome bonus requires you to wager the bonus amount 35 times before any winnings become withdrawable. Always read the full bonus terms.
Signing up at Lolajack casino is simple once you meet the prerequisites. Follow the registration steps, understand the wagering calculation, and choose your payment method wisely. Always play responsibly and set limits to keep your experience enjoyable.